Later and reshow

Show a Later button on the customer details form so customers in a hurry can skip it. For customers who haven’t finished, show the form again after the number of days you choose.

The Later button

Turn on Show the “Later” button under Form display to add a Later button to the form. Customers who click it go to their account page (orders) without filling it in.

Reshow interval

Under Basic settings, Reshow interval (days) sets how many days to wait before asking customers who haven’t finished to fill in the form again.

• It applies to customers who clicked Later, and to customers who left for another page without finishing.
• Choose from 1 to 365 days.
• Choose Don’t show again to show the form only once.

Show to

Under Display conditions, Show to sets which customers see the form.

• New members only: Show it only to customers who haven’t answered yet. Customers who already answered don’t see it, even if you add fields later.
• Re-show to existing members too: Show it on their next visit to customers who have fields left to fill in. Choose this when you add fields and want customers who already answered to fill them in. Customers who have filled in everything don’t see it.

Example: signing up in store

Use it when you ask customers to create an account while they shop in your store.

1. The customer creates an account in store and logs in on the spot.
2. The form appears, but customers in a hurry can click Later. It doesn’t hold them up at the counter.
3. When the customer logs in later, the form appears again, based on the reshow interval.

You don’t miss the chance to sign customers up, and they fill in their details when it suits them.