Target messages

Each announcement bar can have up to 10 messages. Give each message its own display conditions and display period to switch messages by customer tag or date.

Add a message

1. In the announcement editor, click Add message.
2. Enter the Text and an optional Link URL for each message.
3. Under Display conditions, choose who sees it (All customers, Tag conditions, or Specific customers) and the display period.

Which message is shown

Messages are checked from the top, and only the first message whose conditions match is shown in customer accounts. Customers who don’t match any message don’t see the announcement.

• Put messages with narrower conditions higher up.
• Put the All customers message at the bottom. If it’s higher up, the messages below it are never shown (the editor also warns you).
• Drag messages to reorder them.

Check what customers see

In the editor, choose a customer under Example customer to see which message they’ll get. If they don’t match any message, you’ll see “Nothing is shown to this customer.”

Examples

Change the message by membership tier

Order	Show to	Example text
1	Tag conditions: “VIP”	VIP early access is on now
2	Tag conditions: “Member”	Your member discount is waiting in your inbox
3	All customers	Sign up and get a discount on your next order

Change the message by date

Order	Display period	Example text
1	Dec 24 – Jan 2	We’re closed for the holidays. Orders ship from January 3
2	Dec 1 – Dec 23	Order by December 18 for delivery before the holidays
3	No date range	Free shipping on orders over $50

When a message’s period ends, it’s no longer shown, and the next matching message is shown instead.